Shipping Policy
Order Processing and Preparation
After confirming your order, our team will process it within 1 to 3 business days and prepare it for shipment.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Free Shipping: Estimated delivery time of 5 to 12 business days after order processing.
- Express Shipping: Faster delivery available (exact delivery time may vary depending on location).
Shipping Costs
- Free Shipping: Available for all orders at no additional cost.
- Express Shipping: The costs will be calculated and displayed at checkout.
Tracking Your Shipment
Once your order has been shipped, you will receive an Email with a tracking number, allowing you to monitor the status of your delivery in real-time.
Return, Exchange, and Refund Policy
We accept returns and exchanges within 14 days after receiving the goods.
To initiate a return or exchange, please contact us by email at info@livanzi.com.
Important Notes:
- Delivery times may vary during holidays or periods of high demand.
- Please ensure the shipping address is entered correctly. We do not take responsibility for deliveries to incorrect addresses.
If you have further questions or need assistance, feel free to contact us through our official channels.